Zoomlion After-Sales โ€” Parts, Training & Project Support

Our service philosophy is simple: we stay with you after the sale. Genuine parts, trained technicians, and project planning support across 145 countries.

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Commissioning & Startup

Factory-supervised crane erection, concrete pump commissioning and excavator setup โ€” ensuring safe startup and baseline performance documentation.

  • On-site installation by certified engineers
  • Load testing and safety system verification
  • 3-day operator familiarization program
  • First service kit included
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Genuine Parts Supply

Regional parts hubs in Dubai, Jakarta, Sao Paulo and Moscow maintain critical crane, pump and excavator components for 48-hour emergency dispatch.

  • 60,000+ part numbers in global inventory
  • 48-hour emergency dispatch guarantee
  • 10-year parts availability on major assemblies
  • Online parts identification system
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Operator & Safety Training

Certified training for crane operators, pump operators and maintenance technicians โ€” improving productivity and reducing equipment damage incidents.

  • Tower crane operator certification
  • Concrete pump operator training
  • Maintenance technician courses
  • Multi-language training available
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Service Level Agreements

Fixed-cost maintenance programs with response time guarantees and parts pricing locks โ€” converting variable maintenance costs into predictable monthly commitments.

  • Response time: 24h standard, 8h critical
  • Parts pricing locked for contract period
  • Availability guarantee with remedies
  • Quarterly fleet review included
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Lift Planning & Project Support

Our engineering team provides lift planning, crane selection calculations and concrete pump reach analysis as part of the pre-sale consultation โ€” at no additional cost.

  • Lift plan with crane capacity at required radius
  • Concrete pump reach and output calculations
  • Tower crane foundation load analysis
  • Multi-crane coordination planning
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Equipment Overhaul

Factory-standard overhaul programs for cranes, pumps and excavators โ€” extending equipment life at a fraction of new equipment cost with full warranty on rebuilt components.

  • Complete hydraulic system overhaul
  • Boom and structural inspection and repair
  • Control system upgrades
  • 12-month warranty on all work